playbook
Client Success Capture
Case study, testimonial, and referral ask completed
Great results. Happy client.
How it runs
- client-offboarding → results summary + testimonial request
- Review results, personalise testimonial ask
- content-repurposer → turn results into case study draft
- Review case study, approve for publishing
- social-content → LinkedIn announcement post
Why it matters
- 3× faster
- Social proof library grows with every client
- Referral timing is never missed
What it needs
- Client name
- Key results and metrics
- Client contact for testimonial
What you get
- Results summary
- Case study draft
- Testimonial request
- LinkedIn announcement post
